Privacy Policy

A legal disclaimer

PURE SKIN GLOW

Last updated: June 2026

1. Who We Are

Pure Skin Glow is a sole trader beauty therapy business operated by Tara, based in Gloucester. We offer facial therapy treatments and Korean Lash Lift services from a dedicated beauty room and as a mobile service at clients’ homes.

Website: pureskinglow.co.uk

Email: pureskinglow@icloud.com

Facebook: @PureSkinGlow

Instagram: @PureSkinGlow_UK

For any questions about this privacy policy or how we handle your data, please contact us at pureskinglow@icloud.com.

2. What Information We Collect

We collect personal information in the following ways:

When you book a treatment or enquire about our services:

Your name
Contact details (email address, phone number)
Address (for mobile appointments)
Any relevant health or skin information you share as part of your consultation

When you visit our website:

Browsing data and cookies (see Section 7)
Any information you submit via contact or booking forms

When you contact us via email or social media:

The content of your messages and any information you choose to share

3. How We Use Your Information

We use the information we collect to:

Confirm and manage your bookings and appointments
Carry out a skin or treatment consultation prior to your appointment
Contact you regarding your appointments, including reminders and follow-up care advice
Respond to your enquiries
Send you information about our treatments or offers, if you have given us permission to do so
Comply with any legal obligations

We will never sell your personal information to third parties or use it for any purpose other than those listed above.

4. Our Lawful Basis for Processing Your Data

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

Contract: to fulfil our booking and appointment obligations to you
Legitimate interests: to manage our business, respond to enquiries, and maintain client records
Consent: to send you marketing communications, where you have opted in
Legal obligation: where we are required to process data to comply with the law

5. Health & Sensitive Information

Some of the information you share with us during a consultation — such as skin conditions, allergies, medications, or health conditions — may be classed as special category (sensitive) data under UK GDPR.

We collect this information only where it is necessary to carry out your treatment safely and appropriately. This data is stored securely and is never shared with third parties without your explicit consent, except where required by law.

6. How We Store Your Data

Your personal information is stored securely. We take reasonable steps to protect it from unauthorised access, loss, or misuse.

We retain client records for as long as is necessary for the purposes described in this policy, and in line with any legal requirements. Consultation records are typically retained for a minimum of seven years in line with standard beauty therapy practice guidelines.

If you would like your data to be deleted sooner, please contact us and we will action this where we are not legally required to retain it.

7. Cookies & Website Data

Our website may use cookies — small text files stored on your device — to help improve your browsing experience. Cookies may be used to:

Remember your preferences
Understand how visitors use our site (analytics)
Enable booking or contact form functionality

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

If our website uses third-party tools (such as Google Analytics or a booking platform), those providers may also set cookies. We recommend reviewing their privacy policies for further information.

8. Sharing Your Data

We do not sell or share your personal data with third parties for marketing purposes. We may share your information only in the following limited circumstances:

With our booking or appointment management platform, solely for the purpose of managing your booking
With payment processors, if payment is taken online or via card
Where required by law or by a regulatory authority

Any third-party services we use are required to handle your data in accordance with UK data protection law.

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

The right to access the personal data we hold about you
The right to correct any inaccurate or incomplete data
The right to request deletion of your data (‘the right to be forgotten’), where applicable
The right to restrict or object to how we process your data
The right to data portability
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at pureskinglow@icloud.com. We will respond within 30 days.

If you are unhappy with how we have handled your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Marketing Communications

We will only contact you with marketing information (such as news about new treatments, offers, or events) if you have given us your explicit consent to do so.

You can withdraw your consent and unsubscribe from marketing communications at any time by emailing pureskinglow@icloud.com or by using the unsubscribe link in any email we send you.

11. Third-Party Links

Our website may contain links to third-party websites, including our booking platform, social media profiles, and the Tropic Skincare webshop. We are not responsible for the privacy practices of these websites and recommend that you review their privacy policies independently.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our business or legal requirements. The most current version will always be available on our website at pureskinglow.co.uk. We encourage you to review this policy periodically.