PURE SKIN GLOW

Accessibility Statement

Last updated: June 2026

 

Our Commitment

Pure Skin Glow is committed to making our website and our services accessible and welcoming to everyone. We believe that great skincare and lash treatments should be available to all, and we work hard to ensure that no one feels excluded — whether that’s online or in person.

 

This Website

We aim to make pureskinglow.co.uk as accessible as possible. We are working towards the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which means we aim to ensure our site is:

• Perceivable — information and content can be seen or heard by all users

• Operable — the site can be navigated using a keyboard or assistive technology

• Understandable — content is written in plain, clear language

• Robust — the site works with a range of browsers and assistive technologies

 

We are an independent small business and our website is continually being improved. If you encounter anything that creates a barrier for you, please let us know and we will do our best to resolve it promptly.

 

Known Limitations

As a small, independently run business, we are aware that our website may not yet meet every accessibility requirement. We are actively working to improve this and welcome feedback on anything that could be made easier to use.

 

Our Services

Accessibility is central to how Pure Skin Glow operates as a practice, not just online. In person, we offer:

• Mobile appointments — we come to you, which removes barriers related to travel, mobility, or unfamiliar environments

• A relaxed, unhurried approach to every appointment, with time to discuss your needs before any treatment begins

• A specialist Lift & Sculpt Facial Massage option for clients living with facial palsy, adapted sensitively to individual needs in a safe and non-judgmental environment

• Flexible communication — if you would prefer to discuss your appointment by email rather than phone, or need information in a different format, please ask

 

We want every client to feel comfortable, informed, and genuinely cared for. If you have any access requirements or would like to discuss how we can best support you before booking, please don’t hesitate to get in touch.

 

Booking & Communication

We offer several ways to get in touch and book an appointment:

• Online booking at pureskinglow.co.uk

• Email: pureskinglow@icloud.com

• Phone: 07716 373 268

• Direct message via Instagram: @TropicPureSkinGlow or Facebook: @PureSkinGlow

 

If you need information about our treatments in an alternative format, or if you have questions about the accessibility of our beauty room or mobile service, please contact us and we will do our best to help.

 

Feedback

We welcome your feedback on the accessibility of our website and services. If you experience any difficulty accessing content on pureskinglow.co.uk, or if you feel we could do more to support you, please contact us at:

Email: pureskinglow@icloud.com

Phone: 07716 373 268

Instagram: @TropicPureSkinGlow or Facebook: @PureSkinGlow

 

We aim to respond to accessibility feedback within five working days.

 

Enforcement

If you are not satisfied with our response, you may wish to contact the Equality and Human Rights Commission (EHRC), which enforces accessibility regulations in England, Scotland and Wales. Their website is equalityhumanrights.com.

 

Pure Skin Glow  |  pureskinglow.co.uk  |  pureskinglow@icloud.com

Facial Therapy & Korean Lash Lift  |  Gloucester